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A True Life Experience Economy Example
You’re seen Wayne and Dennis’ vlogs about the book The Experience Economy any number of times. How might it look when a business gets it 110% right and treats its customers to an unforgettable experience about which they’ll talk for years to come? And what specific...
Action and Inaction
Construction is widely viewed as a fast-paced, action oriented industry. There are times, however, when inaction and reflection are more important than boldly moving forward. Are those instances common, or are they exceedingly rare among successful contractors? Please...
NO MARGIN, NO MISSION: The Ethical Imperative to Make Profits
A person in his late 20s was looking for relief after his first startup company sold. He had run himself ragged trying to secure funding, build his team and product, market and sell it, and negotiating the sale transaction. He was looking for a safe harbor where he...