Never Take Employees for Granted

Leaders assume that all their employees know what they’re doing all the time. Sometimes they don’t (new job, new equipment, unfamiliar conditions, poorly developed plans, etc.). Instead of simply assuming, make sure you provide the proper training and support so your...

Measurement as Support

You can’t quantify improvement if you don’t use measurement as a tool. You also can’t improve performance if you set the wrong metrics to start with. How you measure is as important as what you measure. Watch Digging Deeper this week as Dennis talks about...

EVERYTHING is a Win-Win

Win-win approaches work because both sides “profit” from a relationship, transaction, or decision. When one side loses, experience shows that, even if you happen to be on the winning side initially, at some point the tides will reverse. Even apparent lose-lose...

Selling Value vs. Fee

Successful contractors sell value to their customers. Invest the time to dive deep and ascertain how your business is different and what you do better than your competitors (you can also learn where you come up short, but that’s a topic for another day). Once you know...

Building Relationships

Construction is a people business! It is people within organizations that come together to execute the strategies and tactics that make for business success. Watch Digging Deeper this week as Dennis emphasizes the necessity of doing the little things to build the...

Lessons From The Infinite Game

Beating the competition to become number one is a losing business strategy. Sound bizarre? In reality, this is just one of the insights that leaders should absorb in order to be successful. Watch Digging Deeper this week as Dennis references the New York Times...