Expectations Setting

People get upset and express disappointment when their expectations are not met. Part of being an effective leader is consistently communicating and reinforcing your expectations as well as understanding the expectations of your employees, customers, and stakeholders....

Four Keys to Leading in Uncertain Times

Current events and economists’ forecasts hardly give us reassurance at the moment. We may be heading into a period of softening business conditions, and that’s a worry for all leaders. Please tune in as Wayne offers four keys for leading in uncertain times and an...