What’s Next?

We are running our businesses in suddenly uncertain times. Now that your crisis management plan is in place and operational, what’s next? Please watch our video which discusses how to communicate with your teams as current events take center stage and what you can...

Calm is Contagious

The coronavirus has thrown a real monkey wrench into what looked like a terrific year for most businesses. This may prove to be a very short-lived public health matter, and the rebound may be swift, but no one really knows what to expect over the coming weeks. There...

Never Take Employees for Granted

Leaders assume that all their employees know what they’re doing all the time. Sometimes they don’t (new job, new equipment, unfamiliar conditions, poorly developed plans, etc.). Instead of simply assuming, make sure you provide the proper training and support so your...

What Four Factors Make a Business Successful?

Understanding why some businesses are more successful than others is a daunting task. Every company has a tremendous number of moving parts… However, the most successful companies have a few key components in common. Watch our blog this week as Wayne reveals these...

Measurement as Support

You can’t quantify improvement if you don’t use measurement as a tool. You also can’t improve performance if you set the wrong metrics to start with. How you measure is as important as what you measure. Watch Digging Deeper this week as Dennis talks about...

What is the BEST TYPE of CEO?

We all know that emotional intelligence is an important leadership skill. However, emotional intelligence is even more of an asset when coupled with a “get things done!” attitude. Watch our blog this week as Wayne refers once again to the terrific New York Times...

EVERYTHING is a Win-Win

Win-win approaches work because both sides “profit” from a relationship, transaction, or decision. When one side loses, experience shows that, even if you happen to be on the winning side initially, at some point the tides will reverse. Even apparent lose-lose...

When You Attend a Convention, Be Intentional

Participating in trade associations and conventions is costly in both time and hard dollars. We attend conferences to learn, network, and take new ideas back to our companies, but, unfortunately, this doesn’t always happen. Watch our blog this week as Wayne shares...

Selling Value vs. Fee

Successful contractors sell value to their customers. Invest the time to dive deep and ascertain how your business is different and what you do better than your competitors (you can also learn where you come up short, but that’s a topic for another day). Once you know...

What’s Your Leadership Style?

There is no one-size-fits-all leadership style… every leader brings a measure of uniqueness to his/her system. There is, however, one universal element associated with great leaders: they run successful companies with great cultures. Watch our blog this week as Wayne...