There may have been “the perfect construction job” somewhere at some point in time, but many – shall we say most? – construction projects provide a surprise or two along the way. Setbacks are a fact of life in the industry. That being the case, what do you do when faced with a setback on a job site, in your business itself, or at home?

Please tune in this week as Dennis provides guidance on the two aspects of good problem handling: Situational and Personal Makeup. He offers four tips on the former and three more on the latter. What has worked successfully for you? How do you coach your people to deal with the occasional setback? Please share with us in the comments.

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