You can’t quantify improvement if you don’t use measurement as a tool. You also can’t improve performance if you set the wrong metrics to start with. How you measure is as important as what you measure.
Watch Digging Deeper this week as Dennis talks about the importance of implementing the right KPIs and reviewing them frequently to help guide your decisions. We look forward to hearing your thoughts and comments.
Invest in your high potential employees today by enrolling them in FBI’s Contractor Business Boot Camp. Our next class starts on April 15. Please contact Charlotte at ckopp@familybusinessinstitute.com to learn more.
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