Conflict is a fact of family business life. According to the Family Firm Institute, 20% of family businesses report weekly conflict, another 20% report monthly conflict, and 42% report conflict three to four times per year. You can draw your own conclusions about the 18% who report no conflict at all!
It’s worth noting that not all disagreements rise to the level of conflict. Disagreement is a difference of facts, perceptions, beliefs, or expectations. Conflict is a higher level of disagreement; it’s the belief of two or more people that their positions are mutually exclusive.
When two or more individuals must act upon or implement their needs, values, or interests, and they perceive others are blocking or opposing them, conflict arises. In life, and especially in families and businesses where values and interests are deeply held and tied to future happiness, conflict is inevitable and sometimes can even be positive.
Rather than mask or deny inevitable conflict, conflict resolution brings differences to the surface and creates a comfortable, safe space and set of skills to successfully move forward while enhancing the relationships involved.
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+ Family Conflict Resolution
Husband/Wife, Parent/Child, Brother/Sister, etc. Family is all about togetherness, but togetherness is impossible without differences… thus family conflict. Conflict resolution techniques use the positive emotional bonds of the family to facilitate decisions and actions in the face of conflict that has persisted and poisoned the family and the family business.
+ Conflict Resolution Training
Conflict resolution is a skill that can be learned and developed for use in multiple settings with employees, vendors, and customers. Training uses the specific, real life conflicts inhibiting success and offers improved communication skills to break through barriers and to speed and deepen learning.
+ Family Council
Family Councils provide families with a vehicle to entertain family projects and resolve issues. Some of these include developing Entry Criteria for new family members to enter the family business, chronicling the family history, and ensuring that family fairness is considered in family business or wealth management decisions.
+ Family Meetings
Formal, scheduled family meetings provide family members with information about the status of the family and the family business. Family members can re-connect with one another, and family issues can be discussed constructively rather than left to fester into larger issues.
+ Family Retreats
Family retreats are conducted over two to four days at off site locations. They provide a neutral venue to discuss family and family business.
Maybe you don’t see answers to your specific questions here. Contact us anyway. It doesn’t cost you anything and we will give you blunt, straightforward, heartfelt advice to get you pointed in the right direction. If we can’t help you, maybe we have contacts or know someone who can.
CLICK HERE or call 877-326-2493 to schedule a FREE consultation.