Communication sounds like it should be easy and instinctive, but all too often our communications go astray. Are there some fairly simple rules we can follow to improve messages both given and received?

Watch Digging Deeper this week as Dennis talks about two rules of communication to help you avoid misunderstandings and grasp the real meaning of what’s being communicated. We’d love to hear what techniques you use for being an effective communicator. Please share with us in the comments below.

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Please come back later for transcript