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Buck Kester, Rose Furniture Company |
"Working with The Family Business Institute was a good investment for us. The main impact of your work was to help us get organized, establish better communications via regular “roundtable” meetings, and freeing up the time of senior and junior generation executives so we don’t get bogged down as much in little details.
Our customer service is better organized, we have a new organizational chart so our chain of command is much clearer than before, and right-sizing has allowed us to cut our cost of doing business significantly. We’ve cleaned up our business and our inventory and added new, different streams of revenue to complement our traditional lines of business.
We’re still using all Dennis’ suggestions, and we always speak highly of The Family Business Institute when people ask for our opinions."
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Consulting 
